Terms of Service
Please read these terms carefully. By using GiftPot, you agree to be bound by these Terms of Service and all applicable laws.
Agreement Overview
Welcome to GiftPot ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you and GiftPot, Inc., a Delaware corporation. By accessing or using our website, mobile application, or services (collectively, the "Platform"), you agree to these Terms.
- You must be 18+ years old to use GiftPot
- We charge a 4.9% platform fee on successful pots
- We are a platform, not a party to transactions
- Disputes are resolved through binding arbitration
1.1 Acceptance of Terms
By creating an account, contributing to a pot, or otherwise using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
1.2 Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or Platform notification at least 30 days before they take effect. Your continued use after changes constitutes acceptance of the modified Terms.
User Accounts & Eligibility
2.1 Eligibility Requirements
To use GiftPot, you must:
- Be at least 18 years old
- Be legally capable of entering binding contracts
- Not be barred from using the Platform under applicable laws
- Have a valid email address and U.S. bank account or payment method
- Provide accurate, complete, and current information
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must immediately notify us of any unauthorized use or security breach.
You are liable for all activities on your account, whether authorized or not. Enable two-factor authentication for enhanced security.
2.3 Accurate Information
You must provide accurate information and promptly update any changes. We may verify your identity and may suspend or terminate accounts with false information.
Our Services
3.1 Platform Role
GiftPot is a platform, not a party to transactions. We facilitate group gift collection but are not responsible for:
- The actions or inactions of pot organizers
- How collected funds are ultimately used
- The accuracy of pot descriptions or goals
- Disputes between contributors and organizers
- Tax obligations arising from transactions
3.2 Service Description
GiftPot provides:
- Tools to create and manage group gift collections ("Pots")
- Payment processing through third-party providers
- Communication tools between organizers and contributors
- Fund disbursement services
- Basic dispute resolution assistance
3.3 Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We may modify, suspend, or discontinue services at any time with reasonable notice.
Payments & Fees
4.1 Fee Structure
| Fee Type | Amount | When Charged | Refundable |
|---|---|---|---|
| Platform Fee | 4.9% of contributions | At contribution | Yes (30 days) |
| Payment Processing | 2.9% + $0.30 | At contribution | Partial |
| Instant Payout | 1.5% (min $0.25) | At withdrawal | No |
| ACH Transfer | FREE | N/A | N/A |
| Wire Transfer | $25 | At withdrawal | No |
4.2 Payment Processing
All payments are processed by our third-party payment processors (Stripe, PayPal). By using our Platform, you agree to their terms of service and privacy policies.
4.3 Refunds
Contributors may request refunds within 7 days of contribution. After 7 days, refunds are at the organizer's discretion. See our Refund Policy for details.
4.4 Tax Obligations
You are responsible for all tax obligations. We report transactions to the IRS as required by law. Organizers receiving $600+ annually will receive a 1099-K form.
Prohibited Uses
Violation of prohibited uses will result in immediate account termination and possible legal action.
You may NOT use GiftPot for:
5.1 Illegal Activities
- Money laundering or terrorist financing
- Fraud, scams, or deceptive practices
- Illegal gambling or gaming
- Sale of controlled substances
- Human trafficking
- Any activity violating federal, state, or local laws
5.2 Harmful Content
- Hate speech or discrimination
- Harassment or bullying
- Sexually explicit content
- Violence or threats
- Misinformation or false claims
5.3 Platform Abuse
- Creating fake or duplicate accounts
- Manipulating the Platform or its features
- Circumventing fees or security measures
- Automated scraping or data mining
- Spamming or unsolicited communications
Intellectual Property Rights
6.1 Our Property
All Platform content, features, and functionality (including designs, logos, text, graphics, and software) are owned by GiftPot and protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you post but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for Platform operations and marketing.
6.3 DMCA Compliance
We respect intellectual property rights. To report copyright infringement, contact our DMCA agent at: legal@giftpot.app
Limitation of Liability
This section limits our liability to you. Please read carefully.
7.1 Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GIFTPOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
7.3 Maximum Liability
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT OF FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
7.4 Indemnification
You agree to indemnify and hold GiftPot harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Platform or violation of these Terms.
Dispute Resolution
8.1 Binding Arbitration
PLEASE READ CAREFULLY: THIS AFFECTS YOUR LEGAL RIGHTS.
Any dispute arising from these Terms or your use of the Platform shall be resolved through binding arbitration under the American Arbitration Association rules, except you may pursue claims in small claims court if eligible.
8.2 Class Action Waiver
YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS. You may only resolve disputes with us individually and may not bring a claim as part of any class, consolidated, or representative action.
8.3 Governing Law
These Terms are governed by the laws of Delaware, without regard to conflict of law principles. The federal and state courts located in Delaware have exclusive jurisdiction.
8.4 30-Day Opt-Out
You may opt out of arbitration by sending written notice to legal@giftpot.app within 30 days of first accepting these Terms.
Privacy & Data Protection
9.1 Privacy Policy
Your use of the Platform is subject to our Privacy Policy, which describes how we collect, use, and protect your information.
9.2 Data Security
We implement industry-standard security measures but cannot guarantee absolute security. You use the Platform at your own risk.
9.3 Communications
By using the Platform, you consent to receive electronic communications from us, including emails, texts, and Platform notifications. These communications are part of your relationship with us.
- Access your personal data
- Request data deletion
- Opt-out of marketing communications
- California residents have additional rights under CCPA
Termination
10.1 Your Right to Terminate
You may close your account at any time through account settings. Termination does not relieve you of obligations incurred before termination.
10.2 Our Right to Terminate
We may suspend or terminate your account immediately for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Inactivity for 12+ months
- Any reason with 30 days notice
10.3 Effect of Termination
Upon termination:
- Your access to the Platform ends immediately
- Pending transactions may be cancelled
- You must withdraw funds within 180 days
- Certain provisions of these Terms survive termination
General Provisions
11.1 Entire Agreement
These Terms, together with our Privacy Policy and other policies, constitute the entire agreement between you and GiftPot.
11.2 Severability
If any provision is found unenforceable, the remaining provisions continue in full force.
11.3 No Waiver
Our failure to enforce any provision is not a waiver of our right to do so later.
11.4 Assignment
We may assign these Terms to any successor. You may not assign your rights without our written consent.
11.5 Force Majeure
We are not liable for failures caused by circumstances beyond our reasonable control.
Questions About These Terms?
Our legal team is here to help clarify any questions about these Terms of Service.
State-Specific Notices
Under California Civil Code Section 1789.3, California users receive specific consumer rights notices. For complaints, contact the Complaint Assistance Unit of the Division of Consumer Services at the California Department of Consumer Affairs.
Additional State Provisions
- New York: Nothing in these Terms limits rights under New York General Business Law.
- New Jersey: The limitation of liability provisions may not apply to New Jersey residents.
- Illinois: Illinois residents may have additional rights under the Biometric Information Privacy Act.