Stress-free refunds

Refunds & Cancellations

Plans changed? Request a refund within the window below.

✅ Full refund window
⏱️ Processed in 3–5 business days
🔁 Same payment method

Key timelines

📅
Request window
14 days
⚡
Processing time
3–5 days
💳
Refund method
Stripe
🎯
Scope
Unredeemed pots

Refund policy

How refunds work

What you need:

  1. Your GiftPot link or ID
  2. Reason for refund (e.g., cancelled event)
  3. Email address used at checkout

Email us: support@giftpot.app