Frequently Asked Questions

GiftPot is a group gifting platform that makes collecting money for shared gifts simple and secure. Here's how it works:

• Create a gift pot in 60 seconds (no account required)
• Share one link with friends, family, or colleagues
• Contributors pay instantly with any card - no app downloads
• Track contributions in real-time through your dashboard
• Recipient claims the gift via secure bank transfer or gift cards

We handle all the tracking, reminders, and payment processing so you can focus on celebrating!

No account is required to create a pot! You can start collecting immediately. We'll send you a magic link via email to access your organizer dashboard. Contributors also don't need accounts - they can contribute in just 2 clicks with any payment card.

Unlike person-to-person payment apps, GiftPot is purpose-built for group gifting:

• No app required: Contributors pay directly on the web
• Automatic tracking: See who contributed and how much
• Gift-specific: Add messages, photos, and occasion details
• Recipient flexibility: They choose cash or gift cards
• Professional receipts: Automatic thank you emails
• Higher participation: 3x more contributions than email requests

GiftPot works perfectly for any group gifting occasion:

• Office farewells and retirements ($500 average)
• Birthday celebrations ($350 average)
• Baby showers ($750 average)
• Wedding gifts ($1,200 average)
• Teacher appreciation
• Graduation gifts
• Get well soon collections
• Team coach gifts
• Holiday group gifts

• Delaware LLC: GiftPot LLC is registered in Delaware (Entity #10406826)
• Stripe Payments: All payments processed through Stripe's bank-level security
• PCI Compliant: We meet the highest payment card industry standards
• SSL Encrypted: 256-bit encryption on all data transmissions
• No fund touching: Money goes directly from contributors to recipients
• GDPR Compliant: Full data protection and privacy compliance

We never store or see payment card details. All payment processing is handled by Stripe, which is certified to PCI Service Provider Level 1 - the most stringent level of certification. Stripe is trusted by companies like Amazon, Google, and Shopify. Your banking information is tokenized and encrypted, never touching our servers.

All contributions are still delivered to the recipient, regardless of whether the goal is reached. The goal is simply a target to help motivate contributors - it doesn't affect the pot's completion. The recipient receives whatever amount was collected when the pot ends or when you choose to reveal it.

Our standard fee structure:

• Platform fee: 5% of contributions (currently 0% for new users)
• Payment processing: 2.9% + $0.30 per transaction (Stripe standard)
• No fees for organizers: Creating pots is always free
• No monthly subscriptions: Pay only when you collect

Example: On a $25 contribution, fees would be $2.00 total ($1.25 platform + $0.75 processing). During our launch promotion, it's just $0.75 processing fee.

Contributors can pay with:

• All major credit cards (Visa, Mastercard, Amex, Discover)
• Debit cards
• Digital wallets (Apple Pay, Google Pay)
• International cards accepted

Recipients receive funds via:

• Direct bank transfer (ACH) - 2-3 business days
• Gift cards (coming February 2025)

• Minimum contribution: $15 (to cover processing costs)
• Maximum contribution: $5,000 per transaction
• Maximum pot size: $50,000

Most pots average between $300-$1,200 total, with individual contributions of $25-$100.

Refunds are available within 24 hours of contribution if the pot hasn't been withdrawn. After 24 hours or once funds are released to the recipient, refunds must be coordinated directly with the pot organizer. See our refund policy for details.

When the organizer reveals the gift, the recipient receives an email with a secure claim link. They can then choose how to use their gift:

• Buy a specific gift: Purchase something from Amazon, any online store, or use the organizer's suggested gift link
• Cash transfer: Direct deposit to their bank account via Stripe
• Gift cards: Choose from popular retailers like Amazon, Target, Starbucks, and more
• Donate to charity: Give to a cause they care about
• SplitGifting™: Combine any of the above! For example, take $50 as cash, $30 as an Amazon gift card, and donate $20 to charity

The recipient sees all contribution messages and the total amount collected. The entire process is secure and typically completes within minutes.

• Bank transfer: 2-3 business days after claiming
• Gift cards: Instant delivery via email (coming soon)

The recipient initiates the transfer through our secure platform. They'll need to provide basic information for identity verification (required by banking regulations).

Yes, unless contributors choose to remain anonymous. Recipients can see:

• Names of contributors (unless anonymous)
• Personal messages from each contributor
• Individual contribution amounts (if organizer enables this)
• Total amount collected

This transparency helps recipients send thank you notes and appreciate everyone's generosity.

Yes, GiftPot LLC is a legally registered Limited Liability Company in Delaware, USA:

• Entity Name: GiftPot LLC
• State: Delaware
• Entity Number: 10406826
• Formation Date: November 18, 2025
• Registered Agent: Northwest Registered Agent Service, Inc.
• Address: 8 The Green, Suite B, Dover, DE 19901

Generally in the US:

• Gifts under $18,000 per person per year are typically not taxable
• Group gifts for personal occasions are usually considered personal gifts
• Employer-organized gifts may have different tax implications
• We provide contribution records for your tax records if needed

We collect only essential information to operate the service:

• Names and emails for pot creation and contributions
• Payment information (processed by Stripe, not stored by us)
• Messages and pot details you provide

We never:

• Sell or share your data with third parties
• Send marketing emails without permission
• Store payment card details

See our Privacy Policy for full details.